DIRS.INFO top alerts submit data jurnalism about API
login
Top related persons:
John Breyault - 3 ” - 3 “ - 3 Greenberg - 2 Eric Thayer - 1 John Stankey - 1 Stankey - 1 CNN — - 1
Top related locs:
Washington Brazil Redondo Beach , California Jacksonville , Florida Atlanta New York India Brazilian
Top related orgs:
National Consumers League - 5 CNN - 2 Starbucks - 2 SCS Global Services - 2 Getty - 1 T Business - 1 Cricket - 1 Mobile - 1

Search resuls for: "National Consumers League"


8 mentions found


☆ In wake of AT&T outage, consumer advocates say you should always ask for money back if there’s a blackout
  + stars: | 2024-02-28 | by ( Greg Iacurci | ) www.cnbc.com   time to read: +1 min
The outage affected tens of thousands of customers in cities across the country whose phones lost signal overnight. It was the result of an internal company error — not a cyberattack — as AT&T worked to expand its network, it said. AT&T is crediting consumers and small business customers "most impacted by the outage" to "compensate them for the inconvenience they experienced," company CEO John Stankey wrote in a letter Sunday. watch now"This is not our first network outage, and it won't be our last — unfortunately, it's the reality of our business," he wrote. The credit doesn't apply to AT&T Business Enterprise and Platinum accounts, AT&T prepaid or Cricket, its low-cost service, the company said.
Persons: Eric Thayer, John Stankey, Stankey, John Breyault Organizations: Getty, T Business, Cricket, National Consumers League Locations: Redondo Beach , California
☆ What AT&T got right and wrong communicating to its customers during the outage
  + stars: | 2024-02-23 | by ( Samantha Delouya | Ramishah Maruf | ) edition.cnn.com   time to read: +6 min
The company didn’t publicly acknowledge the outage until it first posted on its site about the outage at 11:15 am ET. Reports on outage tracking service Downdetector showed the network initially went down more than seven hours earlier: Reyes said he experienced the outage starting at 3:50 am ET. AT&T posted just once on X about the outage, pointing customers seeking more information to a faulty link. For many AT&T customers, the network outage was far more than an inconvenience. A "No Service" message is seen on an iPhone in Atlanta during an AT&T outage on February 22.
Persons: CNN —, Damián Reyes, ”, “, I’m, Reyes, Uber, didn’t, Reyes ’, ” Reyes, Mojtaba, John Breyault, Brook Joyner, CNN Breyault, Catherine Thorbecke, Clare Duffy Organizations: CNN, Mobile, T’s Twitter, Villanova University, Wireless Networking Laboratory, National Consumers League, San Francisco’s Department of Emergency Management Locations: Jacksonville , Florida, Atlanta
☆ Starbucks sued for alleged deceptive marketing of its ‘100% ethically’ sourced coffee
  + stars: | 2024-01-10 | by ( Parija Bhatnagar | Parija Kavilanz | ) edition.cnn.com   time to read: +4 min
New York CNN —Starbucks is being sued by a consumer advocacy group alleging that the global coffee chain falsely and deceptively advertises the “committed to 100% ethical sourcing” claim on its coffee and tea products. There are significant human rights and labor abuses across Starbucks’ supply chain,” she said. Practices sourcing certification. Starbucks developed its own sourcing standards called Coffee And Farmer Equity Practices, or C.A.F.E in 2004. Greenberg said her group is seeking to restrict Starbucks from further engaging in deceptive advertising and to run a corrective advertising campaign.
Persons: “, ”, ” Sally Greenberg, Greenberg Organizations: New, New York CNN, National Consumers League, Starbucks, CNN, SCS Global Services, BBC Locations: New York, Washington, India, Brazilian, Brazil
☆ Starbucks sued for allegedly using coffee from farms with rights abuses while touting its ‘ethical’ sourcing
  + stars: | 2024-01-10 | by ( Kenzi Abou-Sabe | Adiel Kaplan | ) www.cnbc.com   time to read: +6 min
A consumer advocacy group is suing Starbucks, the world's largest coffee brand, for false advertising, alleging that it sources coffee and tea from farms with human rights and labor abuses, while touting its commitment to ethical sourcing. "But it's pretty clear that there are significant human rights and labor abuses across Starbucks' supply chain." Practices, in 2004 to oversee its coffee sourcing in more than 30 countries. The verification program holds Starbucks coffee suppliers to more than 200 environmental, labor and quality standards. "I think it is really hard to have an ethical supply chain.
Persons: Sally Greenberg, Greenberg, Genevieve LeBaron, LeBaron Organizations: Starbucks, D.C, National Consumers League, NBC News, Brasil, SCS Global Services, Conservation International, Rainforest Alliance, Hershey, School of Public, Simon Fraser University, United Nations Locations: Washington, Guatemala, Kenya, Brazil
☆ Tips for Canceling Online Subscriptions
  + stars: | 2023-07-07 | by ( Ann Carrns | ) www.nytimes.com   time to read: +2 min
Many people and groups have filed online comments about the proposed rules. A man in Eugene, Ore., wrote that to cancel TextNow, an app offering messaging and calling services, he ultimately had to persuade his credit union to cut off monthly withdrawals from his account. At issue is the use of “negative option” plans, which presume that consumers accept an offer unless they affirmatively decline it — like a free trial that continues as a paying subscription. advises consumers to put a calendar reminder in their phones when they sign up for a free trial so they will be alerted when it is time to cancel. to require companies to notify customers before each recurring charge, and to remind them that they can cancel if they choose.
Persons: “, MyHeritage, John Breyault, Howard, ”, Breyault Organizations: Companies, National Consumers League Locations: Eugene ,
☆ Some airlines effectively charge parents to sit with their kids. Biden is shaming the industry into changing that.
  + stars: | 2023-04-22 | by ( Brent D. Griffiths | ) www.businessinsider.com   time to read: +7 min
Consumer groups and President Joe Biden are aghast that carriers have effectively charged families more to sit together. No airline explicitly imposes a "family seating fee," but consumer advocates have complained for years about how that's exactly what's happening. Airlines for America, an industry lobbying arm that counts the big four, America, Delta, Southwest, and United, among its members, previously pointed out that none of its members explicitly charge a family seating fee. This is a March 24, 2023 screenshot of the Department of Transportation's dashboard of airline family seating policies. Sen. Ed Markey of Massachusetts is working with a trio of other Senate Democrats, including Senate Majority Leader Chuck Schumer, on separate legislation on just family seating.
☆ It's far harder to cancel a subscription than it is to sign up for one. A bill in Congress wants to change that.
  + stars: | 2023-02-16 | by ( Brent D. Griffiths | ) www.businessinsider.com   time to read: +8 min
Consumers and advocates are fed up with it being incredibly difficult to cancel subscriptions. Only last year did the Times begin to allow digital subscribers to cancel their subscriptions directly, Times spokesperson Charlie Stadtlander told Insider. Planet Fitness is up front that its members must cancel at a gym or by mail, even if they can sign up online. Amazon agreed to change how users cancel its Prime membership after European regulators, US consumer groups, and, finally, the FTC stepped in. Then-DC Attorney Karl Racine went after the food delivery service Grubhub for hitting customers with hidden fees and using deceptive marketing about its subscription service.
☆ The Biden administration gave Southwest a deadline to issue refunds for the flight chaos over Christmas. A month later, some passengers were still waiting to be paid.
  + stars: | 2023-02-02 | by ( Kelsey Vlamis | ) www.businessinsider.com   time to read: +4 min
Pete Buttigieg gave the airline a deadline for refunds, but it came and went. John Erickson, a Southwest passenger who was stuck in Denver for three days after Southwest canceled his flight, told WFLA the airline told him it would take months to receive his refund. In a statement provided to Insider, Southwest rebuked the possibility it engaged in unrealistic flight schedules. Southwest previously told Insider last week it was still working daily to process refund and reimbursement requests from passengers. The spokesperson said DOT "will hold Southwest accountable if it fails" to issue timely refunds or reimbursements.
0 next >>
Total: 8